Children of Hope are committed to respecting and protecting your right to privacy. We will only ever use your personal information for legitimate business use and will never share it without your permission.

This policy sets out the basis on which any personal data collected from you, or provided to us, will be processed.

We may amend this policy at any time.

INFORMATION WE MAY COLLECT FROM YOU

 You may provide information to us by filling in a form on our website, signing up for our email newsletter, or by contacting us via phone, email or otherwise.

The personal information you provide may include your name, address, email address and phone number.

When visiting our website, we may automatically collect information about your computer including your IP address, information about your visit, your browsing history and how you use our website.

INFORMATION WE RECEIVE FROM OTHER SOURCES

We will rarely receive information about you from other sources. We may be given your contact details from your colleagues, or from people you know well or are acquainted with. We will never buy your information from a third party for marketing purposes.

HOW WE WILL USE YOUR PERSONAL INFORMATION

We will use personal information about you in the following ways:

• Fulfilling your enquiry
  • To provide you with information you have requested from us, including providing you with project or partner updates.
  • To complete any financial transaction, you are completing with us.
• Marketing purposes
  • To provide you with any business news, updates and standard marketing materials which may be of interest.

SHARING YOUR PERSONAL INFORMATION

We will never pass your details on to anyone without your prior consent.

We may use information from analytics programmes to help optimise our website, however your information is usually shared in a format that cannot identify you.

If we are required to pass on your personal details for legal reasons, we will do this to comply with the law and its requirements in that particular situation.

COOKIES

Our website uses cookies to set you apart from our other website users. This helps us make sure you have the best experience whilst browsing and allows us to keep improving our site in the future. You have the ability to adjust your cookie settings in your browser if you wish to. For more information on the cookies we use and why, please see our Cookie Policy.

YOUR RIGHTS

You have the right to ask us not to use your personal information for marketing purposes such as email marketing transmissions. You can exercise your right to prevent this by emailing us at office@coh.twostories.studio and we will remove your details from our list.

Our site may rarely contain hyperlinks to other sites relevant to the content the link is contained within. Please note that if you follow a link to any other website, they will have their own Privacy Policy and that we do not accept any liability for these policies, or any of their content.

ACCESS TO INFORMATION WE HOLD ON YOU

GDPR gives you the right to access any information we hold on you. This request is free of charge and we will stop using the information during the period of request and reply.